Our Approach

A needs analysis process helps get to the bottom of your training challenges. Our team quickly identifies obstacles and uses that information to build a customized learning solution to meet your team’s unique needs. 

Without a solid understanding of the problem, solving it becomes a nearly impossible task. Identifying and isolating the problem that will improve productivity, processes and efficiency is what we do best. It is our industry and domain expertise that sets us apart

Every project that we undertake includes a needs analysis process that will help us get to the bottom of whatever is keeping your company from achieving a greater level of success. 

Throughout the process, our team will efficiently and effectively identify the obstacles in the way of your workforce, and we use that information to build a customized solution to meet your team’s unique needs.

We start by taking what we already know about your industry and add to what we learn about your company along with the results you are hoping to get from a training program. From there, we develop a strategic, prioritized list of questions designed to help identify the gaps.

Next, we’ll analyse the information to better define the issues that are most relevant to your business goals and objectives. Our years of experience in developing professional learning solutions for the heavy manufacturing, oil and gas and petrochemical industry allow us to refine this process down to a science.

Once we get the qualitative information from you, our team evaluates the data and develops a series of recommendations that will fit your time frame and budget. The information that we gather during this phase of the project will help determine the logistics of the project—we’ll keep our recommendations in line with the resources that you want to allocate for the project.

We understand that your time and budget are valuable, we work to deliver the best experience and greatest value by having you participate in the process and decision making along the way. With early feedback, modification and focus can pivot based on the tools being trained on matched to your highest priorities.

Throughout the needs’ analysis process, we work with your team members to determine the best plan of action based on the information that we gather. Our deep analysis builds the foundation for the entire training project.  

Our Specialty.  Identifying the problem, recommending steps needed to solve it, applying industry best practices. It sounds simple but requires a deep dive into existing processes, understanding the data and ultimately diagnosing a solution.  It takes experience and a special expertise in order to understand the data.

Our team is skilful at constructing strategic interviews that will maximize the breadth of actionable information needed to identify specific obstacles facing your workforce. With this valuable information in hand, we can begin to build a roadmap for a learning solution that will meet your workforce’s needs.

We conduct training at your workplace to get a feel for the culture, work environment, and day-to-day routines that make your company unique. Site visits give us the best perspective into employees’ professional lives, we use this information to ensure material is relevant when building content for your workforce.

Our team is expert at conducting focus groups and applying best practices to help us get the employee perspective on what approach to training would work best for them. By getting to know your employees better, we not only gain valuable insight into what kind of learning content they need, but we also learn more about their individual nuances and professional behaviors.

Anonymity often yields information that may not be present in other attempts to discuss potential issues with employees. We work to develop surveys that can be delivered to your employees and filled out with anonymously, helping us to better understand individual perspectives on what needs to improve.

Once we’ve completed our comprehensive analysis, we will compile our findings into qualitative and quantitative results reports. This report consists of our analysis of the existing gaps and their root causes, it also outlines our strategic solution for training interventions that will help build an ecosystem for the learner journey from onboarding to performance mastery, and more.